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Mandarin Oriental Palace, Luzern | Hotel in Lucerne

| 9.3 (291 Reviews) |   Pet Friendly  18 Bathrooms  50 Guests
Lucerne Hotel | Mandarin Oriental Palace, Luzern

Hotel in Lucerne

Mandarin Oriental Palace, Luzern features a garden, terrace, a restaurant and bar in Lucerne. The property is located a 15-minute walk from Lucerne Train Station, 0.7 miles from Chapel Bridge and 22 miles from Titlis Rotair Cable Car. The property provides room service, a 24-hour front desk and currency exchange for guests. At the hotel, every room has a desk. Rooms are complete with a private bathroom equipped with free toiletries, while certain units at Mandarin Oriental Palace, Luzern also provide guests with a balcony. All guest rooms include a safety deposit box. The accommodation offers 5-star accommodations with a sauna. Popular points of interest near Mandarin Oriental Palace, Luzern include Lido Luzern, Lion Monument and KKL Culture and Convention Center Lucerne. Zurich Airport is 40 miles away, and the property offers a paid airport shuttle service.

Mandarin Oriental Palace, Luzern is located in Lucerne.

This 133 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Designated Smoking Area, Wheelchair Accessible, and several others. This is a 5 star rated property and has over 291 reviews with the average score of 9.3 . Coming to Lucerne and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 133 Bedrooms Hotel if you want to learn more about this RBO place in Lucerne. These details are authentic, as they are provided by our partner, booking.com.

This Mandarin Oriental Palace, Luzern in Lucerne is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mandarin Oriental Palace, Luzern”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Haldenstrasse 10, Lucerne, 6006, Switzerland

Amenities

Air Conditioner
Parking
Pet Friendly
Designated Smoking Area
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Kid-friendly buffet
  • Kids' meals
  • Bar
  • Restaurant
  • Wine/Champagne
Parking
  • Electric vehicle charging station
  • Parking garage
  • Accessible parking
  • Parking
Activities
  • Spa
  • Fitness
  • Steam room
  • Sauna
  • Spa facilities
  • Spa lounge/Relaxation area
  • Fitness center
General
  • Hypoallergenic room available
  • Safe
  • Air conditioning
  • Elevator
  • Paid Wifi
  • Non-smoking rooms
  • Pet friendly
  • Facilities for disabled guests
  • Designated smoking area
  • Heating
  • Smoke-free property
Guest Services
  • Laundry
  • Daily housekeeping
  • Baggage storage
  • Currency exchange
  • Shuttle service (additional charge)
  • Airport shuttle (additional charge)
  • Meeting/Banquet facilities
  • Fax/Photocopying
  • Airport shuttle
  • Ironing service
  • Room service
  • Dry cleaning
  • 24-hour front desk
  • Pet bowls
  • Express check-in/out
  • Lockers
  • Valet parking
  • Shuttle service
  • Private check-in/out
  • Concierge
  • Suit press
  • Pet basket
  • Invoice provided
Internet
  • Internet
  • Wifi
Outdoors
  • Outdoor furniture
  • Garden
  • Sun deck
  • Terrace
Security/Safety
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Security alarm
  • Fire extinguishers
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • Contactless check-in/out
  • Cashless payment available
  • Physical distancing rules followed
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed upon request and charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.

Reviews

Value for money:
8.62
Location:
9.76
Staff:
9.56
Facilities:
9.51
Comfort:
9.77
Cleanliness:
9.67
Sep 19, 2025 07:00:00 AM
Review Score:   9
Korea, Republic of
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The staff were extremely friendly, and the view was absolutely stunning. The wellness program was well organized, and the security was excellent.
Negative: nothing.
Summary: Exceptional Service, Stunning Views, and Great Wellness Program
See All Reviews

Room Arrangement

Room Info Facilities
Superior Room
Room Type: Double
Room Size: 25 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Free toiletries, Private bathroom, Bathrobe

General

Safe, Ironing facilities

Media & Technology

Telephone

Living Area

Desk

Bedroom

Childrens' cribs
Superior Lake View Room
Room Type: Double
Room Size: 29 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Free toiletries, Private bathroom, Bathrobe

General

Safe, Ironing facilities

Media & Technology

Telephone

Living Area

Desk

Bedroom

Childrens' cribs
Superior Lake View Room with Balcony
Room Type: Double
Room Size: 30 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Free toiletries, Private bathroom, Bathrobe

General

Safe, Ironing facilities

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Bedroom

Childrens' cribs
Superior Lake View Room with Terrace
Room Type: Double
Room Size: 30 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Free toiletries, Private bathroom, Bathrobe

General

Safe, Ironing facilities

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Bedroom

Childrens' cribs
Deluxe Lake View Room
Room Type: Double
Room Size: 36 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Free toiletries, Private bathroom, Bathrobe

General

Safe, Ironing facilities

Media & Technology

Telephone

Living Area

Desk

Bedroom

Childrens' cribs
Deluxe Lake View Room with Balcony
Room Type: Double
Room Size: 37 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Free toiletries, Private bathroom, Bathrobe

General

Safe, Ironing facilities

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Bedroom

Childrens' cribs
Mandarin Room
Room Type: Triple
Room Size: 50 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Free toiletries, Private bathroom, Bathrobe

General

Safe, Ironing facilities

Media & Technology

Telephone

Living Area

Desk

Room Amenities

Fold-up bed

Bedroom

Childrens' cribs
Lake View Junior Suite
Room Type: Suite
Room Size: 47 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Free toiletries, Private bathroom, Bathrobe

General

Safe, Ironing facilities

Media & Technology

Telephone

Living Area

Desk

Room Amenities

Fold-up bed

Bedroom

Childrens' cribs
Accessible - Lake View Junior Suite
Room Type: Triple
Room Size: 47 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Free toiletries, Private bathroom, Bathrobe

General

Safe, Ironing facilities

Media & Technology

Telephone

Living Area

Desk

Room Amenities

Fold-up bed

Bedroom

Childrens' cribs
Lake View Junior Suite with Balcony
Room Type: Suite
Room Size: 50 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Bathrobe, Private bathroom, Bathtub, Shower, Free toiletries

General

Safe, Ironing facilities

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Bedroom

Childrens' cribs
Lake View Junior Suite with Terrace
Room Type: Suite
Room Size: 45 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Bathrobe, Private bathroom, Bathtub, Shower, Free toiletries

General

Safe, Ironing facilities

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Room Amenities

Fold-up bed

Bedroom

Childrens' cribs
Lake View Suite
Room Type: Suite
Room Size: 47 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Bathrobe, Private bathroom, Bathtub, Shower, Free toiletries

General

Safe, Ironing facilities

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Room Amenities

Fold-up bed

Bedroom

Childrens' cribs
Lake View Suite with Balcony
Room Type: Suite
Room Size: 56 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Bathrobe, Private bathroom, Bathtub, Shower, Free toiletries

General

Safe, Ironing facilities

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Room Amenities

Fold-up bed

Bedroom

Childrens' cribs
Lake View Tower Suite
Room Type: Suite
Room Size: 70 m2
1 King bed(s) Bed
1 Sofa bed Bed
Lake View Tower Suite

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Bathrobe, Private bathroom, Bathtub, Shower, Free toiletries

General

Safe, Ironing facilities

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Room Amenities

Fold-up bed

Bedroom

Childrens' cribs
Lake View Suite with Terrace
Room Type: Suite
Room Size: 57 m2
1 King bed(s) Bed
Lake View Suite with Terrace

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Free toiletries, Private bathroom, Bathrobe

General

Safe, Ironing facilities

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Room Amenities

Fold-up bed

Bedroom

Childrens' cribs
Deluxe Lake View Room with Terrace
Room Type: Double
Room Size: 37 m2
2 Twin bed(s) Bed
1 King bed(s) Bed
Deluxe Lake View Room with Terrace

Food & Drink

Tea/Coffee maker, Bottle of water

General

Safe, Ironing facilities

Media & Technology

Telephone

Outdoors

Balcony

Bathroom

Bathrobe, Free toiletries, Private bathroom

Living Area

Desk
Panoramic Junior Suite
Room Type: Suite
Room Size: 52 m2
1 King bed(s) Bed
Panoramic Junior Suite

Food & Drink

Tea/Coffee maker, Bottle of water

General

Safe, Ironing facilities

Media & Technology

Telephone

Outdoors

Balcony

Bathroom

Bathrobe, Free toiletries, Private bathroom

Living Area

Desk
Accessible - Superior Room
Room Type: Double
Room Size: 29 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Free toiletries, Private bathroom, Bathrobe

General

Safe, Ironing facilities

Media & Technology

Telephone

Living Area

Desk

FAQ's

Is this Mandarin Oriental Palace, Luzern pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mandarin Oriental Palace, Luzern?

Check-in time for Mandarin Oriental Palace, Luzern starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mandarin Oriental Palace, Luzern have a swimming pool?

No, this Mandarin Oriental Palace, Luzern does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mandarin Oriental Palace, Luzern?

Best-rates for the Mandarin Oriental Palace, Luzern starts from $872 per night with includes Guest Services, Laundry, Wellness Facilities, Parking, View, Balcony/Terrace, Transportation/Shuttle, Bar, Entertainment, Child Friendly, Pet Friendly, Security/Safety, Spa, Air Conditioner, Designated Smoking Area, Wheelchair Accessible, Accessibility, Fireplace/Heating, Internet, EV Charge Station, Business Services, Restaurant with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Mandarin Oriental Palace, Luzern a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mandarin Oriental Palace, Luzern wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mandarin Oriental Palace, Luzern is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mandarin Oriental Palace, Luzern?

Based on the information reported by the owner or manager, the Mandarin Oriental Palace, Luzern indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mandarin Oriental Palace, Luzern?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mandarin Oriental Palace, Luzern are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

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Nightly rates from:
US $872
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